Excellence customer service from DELL (APAC)

Today to my surprise I receive a package from DELL. It was a replacement sticker for my newly purchase Vostro 3400. It was a new unit and DOA as I need it quite urgent so I go for a part replacement instead of Machine Replacement.

The machine is fix and working fine but I realize the Window sticker are like being peel halfway. To my dissatisfaction as it is a brand new unit I ask for a replacement. After a few email; today I receive it, I was so happy :) never thought the tech support staff will go this far to get me replacement sticker , kudos to him / her !

** yeap I know it is just a sticker :) but it really made my day and prove my decision is right for switching from HP to Dell.

Review : Macbook Pro 15' (2011)

Just got the latest Macbook Pro 15' (standard configuration) with the Intel Sandy Bridge processor & the thunderbolt port. I'm just gonna a do a short review here as I felt it didn't have much physical changes compare to the previous 2010 model.

Both the model look almost identical except for the front part where you lift up the screen, it is bit hard to lift up with just a single hand as the magnet are quite strong not as easy as the previous model.

The speaker is loud & sharp and the integrated camera is the same great quality as the previous model.

From open box and after usage with wifi connected for around for almost 2 hour I still left with 62% battery.
Comparing to the previous model we have with Core i7 2.66 we pay around RM7k+ for it and for this model with Core i7 2.00 (sandy bridge) it just cost only Rm 5k+

For this price difference it is a super value buy for the Macbook Pro range.

** sorry for the bad image quality as it was taken from my phone camera

Adhoc remote deploying Acrobat Reader for Windows

The Acrobat Reader are only downloadable in .EXE format and it is not very admin friendly for deployment. I've been tinkering for a while looking for ways to get the .MSI version of the Acrobat Reader. Some googling return me with ways to get the .msi installer by extracting the exe file.

It is quite a hassle to get the correct .msi file for every release.Lucky enough today while I was browsing through the Administration guide from Adobe, I found that they do actually provide a link ( ftp://ftp.adobe.com/pub/adobe/reader/ ) to download the .MSI version.

Tools Recommendation

PS Tools (http://technet.microsoft.com/en-us/sysinternals/bb896649)

The PS Tools from Sysinternals come in very handy. It is free and it help out a lot !. I'll be using the PSExec.exe tools from the PS Tools to complete this task. This programs allow us to execute program remotely :D

Assume that you already have a general mapped network drive or access to the hidden share($) on the remote pc.

Copy over the MSI to the drive, it wouldn't work in with a UNC path (tried once).

psexec.exe \\remotepcname msiexec.exe /i pathtosoftware.msi /passive

it will remotely install the software and will return error code 0 if successfull.

** You can use this tools for uninstallation, dns flushing & installing software.