Thursday, December 26, 2013

Avaya : Group Ringing

Ever wander that you want to make a group of extension ring at once without having to have the call do a round-robin forwarding ?

At your ASA look for an unused extension ( you can do so by at ASA -> General -> Find Unused Extension)

Go to GEDI ( ctrl+e on ASA )

1) Type in " add term-ext-group next"


2) Fill up to 4 extension and the group Extension just enter the unused extension number :)

3) Now at each station change the call forwarding to the group when there is incoming call.
     type in "change station XXX"  press next till you see the page where you can set the call forwarding.


4) Now when ever you call to Ext A it will forward the call to the term-ext-group which you have just set and all the phone in the group will ring !

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